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ESI leads GNB/DRDC RCMP interoperability validation training exercise in Saint John | Port Saint John exercise facilitated with community stakeholders | ESI conducts training at Canaport LNG | ESI partners with Firefighters Without Borders and engages with St. Lucia to facilitate an Emergency Management and Community Resiliency Project

Multi-agency Security Training Exercise Completed in Saint John

ESI is pleased to have led this Government of New Brunswick (GNB)/ Defence Research and Development Canada (DRDC) RCMP interoperability validation exercise with partner International Safety Research Inc. Canada.

The Saint John and Fredericton police forces and the RCMP conducted a joint security exercise on June 28 in Saint John. Exercise Galleon Reticle was supported by the Department of Justice and Public Safety and took place near a local high school.

“Your government is committed to ensuring the safety and security of all New Brunswickers,” said Justice and Public Safety Minister Denis Landry. “Security exercises are valuable in helping law enforcement and other agencies prepare in the event of a threat to our communities. I congratulate all agencies for their participation and I thank the community for their support during the exercise.”

The exercise is part of a three-year project, funded by Defence Research and Development Canada’s Centre for Security Science, to develop and test new approaches and concepts in security to develop best practices to share with other jurisdictions.

“We welcomed the opportunity to participate in an exercise of this magnitude,” said Saint John Police Chief John Bates. “We were eager to join with our partners to collectively test our capacities and capabilities so that if called upon we will be prepared to respond effectively and efficiently on behalf of those we are sworn to protect.”

“The Fredericton Police Force was very pleased to be involved in this exercise,” said Fredericton Police Chief Leanne Fitch. “This learning and integrated response training is an effort in the right direction to prepare in the event of a serious emergency crisis.”

“New Brunswick is a small province and all law enforcement agencies work very closely at all times, but particularly when there’s a major incident,” said Chief Superintendent Ross White, the RCMP’s Core Policing Officer for Criminal Operations in New Brunswick. “These types of exercises allow us to see what works well and where we can make improvements in the event of an emergency situation.”

The Galleon series of exercises is intended to develop New Brunswick’s security capacity so that governments at all levels, the private sector, and the security, intelligence and law enforcement community can work collaboratively in the areas of mitigation, preparation, response and recovery.


St. Lucia Disaster Resiliency Project 2017

Caribbean nations are faced with increasing disaster risk caused by environmental change and global growth. Emergency Solutions International (ESI) in partnership with Firefighters Without Borders (FWB) and the St. Lucia Fire Service are pleased to support the development of a Strategic Plan to enhance disaster resiliency in St. Lucia.

To date, an initial all-hazards risk assessment focused on highlighting critical infrastructure hazards, stakeholder engagement initiatives, and fire service capabilities has been undertaken. In addition ESI provided internationally recognized Incident Command System training and certification February 2017 to the St. Lucia Fire Service as well as utility and critical infrastructure stakeholders.

ESI's Mark Gillan facilitates Canadian Incident Command System training.

The first shipment of fire fighting and hazmat equipment arrived in St. Lucia from our partners FireFighters Without Borders February 2017.

For more information regarding this project please view our partner's page at FWB St. Lucia.  and a review from the Consulate General of St. Lucia.


From the C-Suite: What Your Company Should Know About Crisis Planning

January 25th, 2017 By Jason Boies

Mark Gillan spent 26 years with the Saint John Fire Department, retiring as Deputy Fire Chief and Director of the Emergency Management Organization. His time as a firefighter included four days in New York in September 2001 as a Rescue and Recovery volunteer at Shea Stadium and Ground Zero.

Shortly after that experience Gillan and his department got involved with the Chemical, Biological, Radiological, and Nuclear and Explosives (CBRNE) Resilience Strategy and Action Plan for Canada. The need for both government and industry to have effective crisis management plans was becoming increasingly apparent.

Gillan is now bringing his expertise in crisis management to the private sector, leading Saint John-based Emergency Solutions International (ESI), a risk management firm serving both government and private industry.

We spoke to him about what business leaders should know about crisis management, operating in New Brunswick, and more.

ONB: Can you first give us an overview of ESI?

Gillan: We provide risk management services to public and private sector customers. As a specific example, at the federal level we provide project management support for entities with research grants under Defence Research and Development Canada (DRDC). Through their Canadian Safety and Security Program (CSSP) we work with the International Emergency Management Group comprised of the five easternmost provinces and the six New England states. We support that group with cross-border hazardous materials interoperability strategic planning. Read more...


Planning for Leadership Under Crisis

Author Dave Veale

Whether you are putting out fires around the boardroom table or with a hose and ladder truck in the field, you get similar results if you are not prepared.

So it is no surprise that the founder of Emergency Solutions International is a retired deputy fire chief and 27-year veteran of the Saint John Fire Department. With a mission to support partners (in both government and private sector) in their “All Hazard” emergency planning, preparedness and risk assessment, Mark Gillan founded ESI in 2009.

Mark has an impressive track record that started when he was 19. Prior to founding ESI, Mark served the City of Saint John Fire Department as an active firefighter, hazardous materials/CBRN-E technician, as well as a member of the rescue squad. He had a 27-year career, which culminated in holding the position of deputy chief and acting fire chief. In his distinguished career he received commendation five times for civilian rescues.

I started my interview with Mark by asking him if it was hard to leave his career as a firefighter and jump into the entrepreneurial world. Read more

From:  By Dave Veale is a business and leadership coach and founder of Vision Coaching Inc. in Saint John. Email Dave at or follow him on twitter @dave_veale.



Storm Surge 2015 Speaking Tour

SJ Port

ESI sponsors Dr. Adam Sobel speaking engagement for his book "Storm Surge" on extreme weather and climate change.  The event takes place on Monday, August 31st at 1PM (Atlantic) at the New Brunswick Museum, 1 Market Sq, Saint John, NB.







ESI adopts slogan “Through Training We Remember” ™

This slogan was discussed in the days following the tragedy of 9-1-1 while Mark Gillan was in New York and Indianapolis. "Through Training We Remember” ™ represents the diligence required to ensure we are always prepared and that the deaths of responders and victims represent the need for continued improvement in emergency preparedness, training and exercising.


Mark Gillan presents at Port Saint John

SJ Port

On June 26, 2014, Mark Gillan was one of the presenters during the Port SJ hosted sessions on inter-agency preparedness.  This session assisted the various agencies involved to develop effective strategies so that they are prepared to respond to future major events.





International Hazardous Materials Project

ESI has been chosen as the Project Management Team to lead a strategic International Hazardous Materials project. Click here to read more about this project.


Atlantic Hazardous Materials Interoperability Working Group

Atlantic Hazardous Materials Interoperability Working GroupRecently the group facilitated by ESI, Lew MacDonald, Bob Martin and Doug Hamer achieved their six month milestone of official recognition by the Council of Atlantic Premiers (CAP).  This endorsement allows the group to report directly to the four provinces Public Safety departments as well as the International Emergency Management Group (Eastern Canadian Premiers and FEMA Region 1 Governors) through the Compact between the US and Canada.
In the photo Nova Scotia lead Bruce Langille instructs the group on the capabilities of the Colchester County Haz Mat Team.


Mark Gillan presents at the Disaster Forum, Banff, Alberta

Mark Gillan presented concepts associated with Capability Based Planning and Risk Assessments on behalf of the Centre for Security Science, Defense Research and Development Canada (Department of Defense). All Hazard Risk Assessments have been completed in Nova Scotia, Quebec City, Windsor, Strathcona County and Victoria; Disaster forum attendees were interested to hear about the evolution of these processes.





Mark Gillan observes on behalf of the Incident Management Working Group (CRTI), Command Post, Cavendish, Prince Edward Island

The Province of Prince Edward Island has a very progressive and interoperable Unified Command System. With very strong and practiced incident Management System fundamentals they are well positioned to handle anything coming their way. Their processes and relationships were exercised frequently with weeks of preparation and action during the visit of the Royal Couple followed immediately by the well attended Music Festival.



Mark Gillan is a guest speaker at the International Association of Emergency Managers, Halifax, Nova Scotia

Briefing on Capability Based Planning (CBP), Mark Gillan was honoured to speak with the directors of the International Association of Emergency Managers in relation to CBP, Risk Assessment and emerging trends in Canadian Incident Management.