From the C-Suite: What Your Company Should Know About Crisis Planning

Posted on Posted in Capability Based Planning, Prevention Programs, Risk Assessment

January 25th, 2017 By Jason Boies

Mark Gillan spent 26 years with the Saint John Fire Department, retiring as Deputy Fire Chief and Director of the Emergency Management Organization. His time as a firefighter included four days in New York in September 2001 as a Rescue and Recovery volunteer at Shea Stadium and Ground Zero.

Shortly after that experience Gillan and his department got involved with the Chemical, Biological, Radiological, and Nuclear and Explosives (CBRNE) Resilience Strategy and Action Plan for Canada. The need for both government and industry to have effective crisis management plans was becoming increasingly apparent.

Gillan is now bringing his expertise in crisis management to the private sector, leading Saint John-based Emergency Solutions International (ESI), a risk management firm serving both government and private industry.

We spoke to him about what business leaders should know about crisis management, operating in New Brunswick, and more.

ONB: Can you first give us an overview of ESI?

Gillan: We provide risk management services to public and private sector customers. As a specific example, at the federal level we provide project management support for entities with research grants under Defence Research and Development Canada (DRDC). Through their Canadian Safety and Security Program (CSSP) we work with the International Emergency Management Group comprised of the five easternmost provinces and the six New England states. We support that group with cross-border hazardous materials interoperability strategic planning. Read more...