Workplace Violence

Increasingly, workplace violence incidents are affecting organizations and their employees.  Provinces and States are requiring employers to draft and implement workplace violence programs.  ESI is pleased to offer the Workplace Violence Training and Workshop, designed to assist management and staff to deal with these challenges.

Course Overview:

The ESI Workplace Violence Training and Workshop with tabletop exercise provides crucial insights and practical skills to effectively prepare for, predict, respond to, and manage these complex and traumatic scenarios.  Through a blend of theoretical presentation and customized tabletop exercise scenarios, participants will discuss how to assess threats, make informed decisions under pressure, and implement strategic responses to mitigate harm and protect lives.  Covering topics such as prevention of an incident, de-escalation procedures, evacuation protocols, necessary actions, crisis communication, and post-incident support, the course equips individuals with the knowledge and confidence to enhance their situational awareness and readiness.  This course empowers participants by helping them to create a safer work environment and develop critical skills to appropriately respond if presented with an unthinkable challenge.

During an incident, interoperability with First Responders is critical.  By delving into real-world simulations, participants will gain a comprehensive understanding of the dynamics at play during such incidents and how to work collaboratively with law enforcement and emergency services.  The integration of the Incident Command System (ICS) presents a common language and principles when working with response agencies and is introduced to participants in this course.

Beyond the response phase, the Workplace Violence course provides program leaders with ideas to create a sustainable “program” which ties into a CSA/NFPA compliant Emergency Management Program.  The Workplace Violence Training & Workshop provides a foundation for organizational leaders charged with building and validating Province or State-required workplace violence programs.

Course Topics:

• Overview of workplace violence
• The evolution of the active shooter
• Prevention of workplace violence
• Crime Prevention Through Environmental Design (CPTED)
• How to identify a threat
• Integration of the Incident Command System (ICS)
• Recognizing the escalation to violence
• Crisis Communication
• De-escalation techniques
• Interoperability with Policing Agencies
• Protection: Preparedness and Control
• Emergency Operations Center (if applicable)
• Response procedures
• Program documentation considerations

Target Audience is staff and program managers from:

• Public-facing operations
• Industry
• Office complexes/High-rise buildings
• Critical infrastructure
• Places of Assembly
• Mass Gatherings

Duration:  3-5 hours

Prerequisites:  There is no pre-requisite for this course, however, Incident Command System for Executives (I-402) or Introduction to ICS (I-100) is recommended.